BIMA Awards

Consumer Services winner

Tesco Bank Mobile Services

by Tesco Bank, Nile & Tesco Bank customers for Tesco Bank

Project information

To develop Tesco Bank’s mobile service Nile and Tesco Bank engaged with 180 customers over 36 days of agile development sprints to validate identified daily banking pain points and explore innovative new solutions. This customer-led process has resulted in two apps which are rapidly becoming an ‘essential daily tool’ for customers in managing their day to day finances. Remarkable progress considering both mobile services have been available for less than 1 year.

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